Privacy Policy

1. Who We Are

GreyRock Tech Inc. (“GreyRock,” “we,” “us,” or “our”) provides the GreyRock iOS app and the website at https://mygreyrock.ai (together, the “Service”). GreyRock helps adults respond to difficult co-parenting messages and keep an organized record of them. This Privacy Policy explains what we collect, how we use it, and the choices you have.

2. Information We Collect

2.1 Account Information

Your email address, the one-time codes we send to verify it, your password (stored only as a one-way hash, never the password itself), and any name you choose to give us. Names you enter while setting up the app stay on your phone until you create an account. If you sign in with Apple or Google, we receive your email address (or an Apple private relay address, if you choose to hide yours) and an account identifier from them. We never receive your Apple or Google password.

2.2 What You Put Into GreyRock

• —Messages you paste or type, and the replies GreyRock drafts for you
• —Screenshots you share for reading. We extract the text once and do not store the image.
• —Message histories you import, such as an OurFamilyWizard message report. We keep the messages it contains, not the file itself.
• —Court orders, parenting plans and other documents you upload. We keep the text of each clause, not the file itself.
• —Notes about things that happened, and anything else you tell GreyRock
• —Your own account of events, and any photos or screenshots you choose to attach to it. These are stored with your record.
• —Whether you sent a reply, and the text you sent, when you tell us or when an import shows it

2.3 Information About Other People

Because GreyRock is about your co-parenting communication, what you put in will include information about other people: the other parent's name and messages, and, if you choose to provide them, your child's first name and things your child said. We process this information only on your behalf, to provide the Service to you, and it is visible only in your private account and in exports you create. Please share only information you have a right to share.

2.4 Purchases

Subscriptions are purchased through Apple. Apple handles payment, and we never see or store your card details. We use RevenueCat to manage subscriptions; it tells us your subscription status (for example, the plan, and the trial or renewal dates), linked to your GreyRock account ID (a random identifier, not your email address).

2.5 Usage Data

Basic records of how the Service is used — for example, that an analysis was run or an export was created, with counts such as how many patterns an analysis found, and error logs from our servers. Our hosting provider's server logs also record IP addresses. Usage data never includes the content of your messages, documents or record, or anyone's name.

3. How We Use Your Information

We use your information to:

• —Provide the Service: read and analyze messages, draft replies, build and keep your private record, import message histories, and create the PDFs you export.
• —Run your account: verify your email, manage your subscription status, and keep you signed in.
• —Send service emails: sign-in codes, a reminder before your free trial ends, and reminders before a lapsed record is deleted. These emails never contain message content or anyone's name.
• —Keep people safe: show crisis and safety resources when your words or his suggest you or your child may be at risk.
• —Protect the Service: detect and prevent fraud, abuse and unusual use, and fix technical problems.
• —Improve the Service, using usage data, which contains no content.

We do not use your content for advertising or to train AI models. Our team does not read your messages or record, except to respond to a support request you make, to investigate abuse of the Service, or when the law requires it.

4. AI Processing

GreyRock uses Anthropic's Claude models to read and analyze what you submit and to draft replies. Content is sent to Anthropic only to produce those results. Under Anthropic's commercial terms, your content is not used to train its models; Anthropic may keep it for a limited period under its own policies, for example to detect misuse.

GreyRock's analysis describes what a message says and does. It is not legal advice and makes no finding about who is right; decisions about your case belong to you, your attorney and the court.

5. Children

GreyRock is for adults 18 and older and is not directed to children. We do not knowingly collect information from children. If you believe a child has used the Service, contact us at legal@mygreyrock.ai and we will delete the account.

As a parent, you may choose to include information about your child, such as their first name, something your child said, or how a message affects your child. We use it only to provide the Service to you, keep it in your private record and in exports you create, and never use it for marketing or profiling.

6. How We Share Your Information

We do not sell your personal information, and we do not share it for advertising. We share it only as follows:

Our service providers may use your information only to provide their services to us.

7. How Long We Keep Your Information

• —While your subscription or GreyRock Keep plan is active, we keep your record.
• —If your free trial ends without a subscription, your record stays readable for 30 days, then is permanently deleted.
• —If a paid plan ends and you don't switch to GreyRock Keep, your record stays readable for 90 days, then is permanently deleted. We email you before deletion.
• —You can delete your account at any time in Settings. We delete your messages, analyses, documents, record and photos within 30 days. We don't keep copies of the PDFs you export.
• —Deleting an entry removes it from your record and exports right away and deletes any photos attached to it; the entry and its analysis are permanently erased within 30 days. Messages from an imported history stay with that import until you remove the import.
• —Screenshots shared for reading are not stored.

Before any deletion, you can download your raw data (your entries and messages, as a JSON file) from Settings, whether or not you are subscribed. The formatted attorney PDF requires an active subscription.

Deleted information may remain in encrypted backups for a short period before it is overwritten. Usage data, which contains no content, may be kept in aggregate form.

8. Security

We protect your information with:

• —Encryption in transit (HTTPS) for all data sent to and from the Service
• —Storage with providers that encrypt data at rest
• —Private storage for photos, which are never available at a public link
• —Face ID or passcode lock in the app, on by default
• —No push notifications, and emails that never contain message content or anyone's name
• —Access to user data limited to people who need it to operate the Service

No system is perfectly secure. Keep your phone locked and your email account secure.

9. Your Rights

Depending on where you live, you may have the right to:

• —Access the personal information we hold about you
• —Download a copy of your data in a structured, machine-readable format (available in Settings)
• —Delete your account and data (available in Settings)
• —Correct inaccurate account information
• —Restrict or object to certain processing

Because your record is meant to serve as evidence, entries cannot be edited after they are saved. You can add your own account to an entry, or delete it.

9.1 California Residents

California residents have rights under the California Consumer Privacy Act, as amended, including the right to know what personal information we collect, to request deletion or correction, and to non-discrimination for exercising these rights. We do not sell or share personal information as those terms are defined in the law. Information you provide may include sensitive personal information; we use it only to provide the Service to you.

9.2 European Economic Area and UK Residents

Where the GDPR applies, we process your information to perform our contract with you, with your consent, and for our legitimate interests in operating and protecting the Service. You may also complain to your local data protection authority.

9.3 International Transfers

The Service is operated from the United States, and your information is stored and processed there. Data protection laws there may differ from those in your country.

To exercise any of these rights, contact us at legal@mygreyrock.ai.

10. Cookies and Tracking

The app contains no advertising and does not track you across other apps or websites. Our website uses only cookies that are essential for it to work, and remembers your light or dark display choice in your browser. We do not use advertising cookies or third-party tracking cookies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or in the app before they take effect.

12. Contact

Privacy questions or requests? Email us at legal@mygreyrock.ai. For help with the app, see our support page.

GreyRock Tech Inc., 3666 19th St, San Francisco, CA 94110