If you are in immediate danger or in crisis right now, start here.
These are 24/7 services, free to use, with trained people on the other end. They are not GreyRock services. They exist to help — no sign-up, no payment, no waiting.
The first kind of safety is what you do when something acute is happening — people, hotlines, an exit. Those resources are above; nothing on the rest of this page is meant to replace them.
The second kind is the work of making sure the product itself doesn’t make a hard situation harder. That is what the rest of this page is about.
What GreyRock does to keep you safer.
Concrete things, not posture. If a feature is here, it is shipped today on every plan.
Distress detection on what you paste — and what you write.
When the message you analyze, or the reply you’re drafting, contains language indicating immediate physical danger, suicidal ideation, threats to children, or escalation to violence, GreyRock surfaces the relevant crisis resources before completing the analysis. The detection runs against your input only. Nothing is reported to anyone — not to the other parent, not to law enforcement, not to us beyond an anonymized counter.
Safety features are never gated by tier.
Pattern detection on threatening messages, panic-export of your recent evidence to PDF, the in-app crisis-resource panel, and the emergency alert affordance below all work the same on the free three-analysis plan as on the paid plan. We do not consider it acceptable to put a safety affordance behind a paywall, and we never will.
Quiet by design.
No emails sent to you with subject lines that name what GreyRock does. No push notifications visible from a lock screen. No mention on a shared device unless you are signed in. The product assumes the device may not be private, and behaves accordingly. On iOS, the app icon and name can be hidden from the home screen via Screen Time without losing access.
Emergency alert affordance.
Emergency alert affordance — describe based on actual product capability. Suggested shape: a one-tap action that sends your current location, the last seven days of analyzed messages, and a pre-written note to a trusted contact you nominated in advance. Available offline if cell service drops, queued to send when service returns.
What GreyRock is not. And what to use, when.
A communication tool can do a lot. It cannot do these. Each row says where to actually get the thing.
Not a substitute for legal advice.
For legal questions specific to your case: a family-law attorney represents you and can advise on the law in your jurisdiction. If cost is a barrier, most states have free legal-aid programs and law-school clinics; the ABA maintains a directory at americanbar.org/legal_aid. GreyRock can read your parenting plan back to you in plain English. It cannot give legal advice, and it is not your lawyer.
Not a substitute for therapy.
For ongoing trauma processing or mental-health care: a licensed therapist or counselor. Telehealth options have made this much easier to access; the federal locator is at findtreatment.gov. If you are post-separation, look for clinicians experienced in coercive control and post-separation abuse — they exist, and the difference is meaningful.
Not a substitute for law enforcement.
If something is happening right now: call 911. For non-emergency reports — documenting a violation of a custody or protective order, for example — your local non-emergency police line. A police report builds a paper trail that GreyRock’s evidence export can sit alongside, but does not replace.
Not a substitute for a domestic violence advocate.
For safety planning, shelter, or court accompaniment: the National Domestic Violence Hotline (1-800-799-7233) can connect you with a local advocate. Many counties have advocates who will sit with you in court, help you draft a protective order, and arrange emergency housing — at no cost to you. They do work GreyRock cannot.
What we store. What we don’t. What you control.
Specifics, not promises. If anything below changes, we email you before it does.
What’s in place. What we’re still working on.
An honest split, kept current. If a barrier you've hit isn't listed below, tell us — we'll fix it and add it here.
Already in place
- Full keyboard navigation across the analyze, write, and evidence-timeline flows. Tab order matches reading order; focus is always visible.
- Screen-reader labels and live regions on the analysis result and pattern list. Tested manually with VoiceOver (iOS, macOS) and NVDA (Windows).
- WCAG 2.1 AA color contrast on all body and UI text. The accent color meets AA against both surface variants.
- Adjustable type size that respects your operating-system “larger text” setting up to 200% without horizontal scroll.
- No motion-required interactions. All animations respect
prefers-reduced-motionand degrade gracefully.
Still working on
- Replace with current accessibility gaps from real audit. Honest stubs to consider naming: voice input, custom focus styling on the long-press evidence menu, screen-reader announcements during streaming analysis output, dark-mode contrast verification, and Spanish-language UI parity.
- If you’ve hit a barrier that isn’t listed here, please write to access@greyrock.app. It goes to a person, not a queue, and they will reply within two business days.
- Quarterly third-party audit underway with a disability-led firm. We will publish the most recent findings here when the engagement closes.
If something about GreyRock itself feels wrong, tell us.
An auto-suggested reply that landed badly. A pattern the product missed. A privacy or accessibility issue. A safety affordance that didn’t work when you needed it. We’d rather hear it directly than have you go elsewhere with it.